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bonniebaby >>Offers and freebies! >>Additions bike


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Sharon D- 07-28-2008
Additions bike
It gets better This is the reply I got Dear Mrs Daly, Thank You for your email. Item KU99019 has been charged at £13.00 plus £3.50 delivery. This price has not changed. Please accept my apologies if there has been any confusion. Kind Regards John Paul Stephenson Customer Support Additions Direct I may be wrong but I reckon that as far as law goes I'm covered now,

Sharon D- 07-28-2008

This was meant to be on the additions bike thread, not sure why it isn't. Anyway the above reply was in retion to an email I sent them I understood that you are going to increase the cost of the item that I ordered on the 18/07/2008. If this is the case, then please cancel this order and refund the money

dolly- 07-28-2008

Sounds promising Sharon, so do you think they are honouring the puchases? I've not heard anything more since my telephone conversation with them the other day after I'd spoken to trading standards. Here's hoping! dolly x ds x 4

Sharon D- 07-29-2008

After getting that email I am actually startign to believe that they are honouring it, Mine still shows as being delivered this Friday :)

dolly- 07-29-2008

After I read your post last night, I emailed them. I'm hoping the same thing too Sharon, maybe the discussions we've all had with TS has helped them make that decision. TS did say to me that because they are miss priced at such a random amount.....not even as though the decimal point is in the wrong place.....they can't blame it on a misprint. Fingers crossed for Friday! dolly x ds x 4

dolly- 07-29-2008

Just had an email....mine is cancelled :0( LOL Oh well, it was worth a try! dolly x ds x 4

Loubie- 07-29-2008

Mine's still showing as being delivered on Friday...when I last spoke to them I asked them not to do anything with my order until I'd spoken to TS and I've not got back to them as yet, I'll wait and see what happens on Friday!

Sharon D- 07-29-2008

They really do not seem to know what they are doing! M Dh has just had an email from one of his colleagues who has had her order cancelled, I'll just cut and paste as it seems easier Just letting you know that I lodged a complaint against Additions Direct in relation to the bicycle I ordered. They just called me and said that they are forwarding my complaint on to the Trading Standards as they believe there is a possible offence... I'd suggest that you do the same - I did it via this website - Consumer Direct: http://www.consumerdirect.gov.uk/contact?action=complain They basically said that the error was noticed only after a time delay (as pretty much everything you purchase on the Internet is automated in terms of receiving confirmation of the order, payment etc) and the supplier declined to accept the purchase - however as they processed the transaction by taking money from my bank account, it was a successful order.....

clairdy- 07-29-2008

Hi, i ordered 2 lots and only one order has been cancelled, the other says delivery 1st, so thinking they missed it!! Just had a missed call from the delivery company too!!!!

Loubie- 07-29-2008

Ooh, sounds promising!! x

clairdy- 07-29-2008

Probably to say, HA NICE TRY!

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